1. general provisions
1.1 These terms and conditions set out the rules for the purchase, execution of orders and use of parts made by JETSKIMANN for high-performance sports, in particular jetski freestyle and motocross.
1.2 By making a purchase in the shop, the customer accepts these terms and conditions.
1.3 The products offered by JETSKIMANN are intended exclusively for use in sporting and extreme conditions. The products are not approved for road or commercial use.
2 Ordering and implementation
2.1 All products offered by the JETSKIMANN shop are made to individual customer specifications and requirements.
2.2 The processing of the order starts after the payment is credited to the seller's account.
2.3 Standard lead times are set individually in each case, but may be extended in the case of complex orders, lack of availability of materials, increased order volumes or other reasons beyond the seller's control.
2.4 The customer will be informed by e-mail of any extension of the lead time.
2.5 The seller makes every effort to ensure that orders are processed as quickly as possible, but reserves the right to change the delivery date.
3 Delivery
3.1 Shipping within the European Union is carried out by the courier company DPD.
3.2 Shipments outside Europe are carried out by DHL courier service.
3.3 The delivery times given are indicative and may be extended in the event of circumstances beyond the seller's control, including delays by courier companies.
3.4 The seller is not responsible for delays caused by courier companies or force majeure.
4 Exclusion of the right of withdrawal (returns)
4.1 Pursuant to Article 38(3) of the Consumer Rights Act of 30 May 2014, the customer has no right of withdrawal from a contract concluded at a distance with respect to contracts the subject of which are non-refabricated items, produced to the consumer's specifications or serving to meet the consumer's individualised needs.
4.2 All products available in the JETSKIMANN shop are made to the individual customer's order, which means that they cannot be returned or exchanged once the order has been placed.
4.3 By placing an order, the customer confirms that he is aware that he has no right of withdrawal.
5 Liability and guarantee
5.1 JETSKIMANN products are designed exclusively for sports and performance use and are not covered by a warranty due to the specific nature of their use.
5.2 The installation and use of the products is the sole responsibility of the customer. The vendor is not liable for damage resulting from incorrect installation, improper use or accidents occurring during operation.
5.3 Products may require specialist installation - it is recommended that installation is carried out by suitably qualified persons.
6 Complaints
6.1 Complaints relating to mechanical damage caused during transport will only be considered after the damage report has been drawn up with the courier at the time of receipt of the parcel.
6.2 If a manufacturing defect is detected, the customer has the right to lodge a complaint within 7 days of receipt of the consignment. Each complaint is considered individually.
6.3 The Seller shall not be liable for damage caused by the use of the products in a manner inconsistent with their intended use.
7 Contact
Please send any questions, comments or complaints to the following email address:
biuro@cnc-mann.com
